TechnologyAZ helps clients implement low-cost, proven technology in the workplace, resulting in a more stable and efficient system, reducing expenses and downtime.
To accomplish this goal TechnologyAZ provides two general categories of services, Reactive Support and Proactive Support. Reactive Support is designed to give individual users instant support via our trouble ticket system, while Proactive Support brings On Site Service full circle through ongoing projects and services.
Many clients ask if TechnologyAZ provides services on a per-incident hourly, flat-rate, or other contractual basis. TechnologyAZ actually provides both per-incident services, for customers not requiring frequent assistance, and a flat-rate contractual basis offering unlimited service for clients that need a dedicated IT support technician.